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Frequently Asked Questions (FAQs) Support Category Select for Support Member: I Need to Know .... How do I get started? What is the total business in my area? How does my business compare with trends in my area? Who are my possible competitors? Who are my direct competitors? Am I winning or losing? How do I compare my sales to someone much larger or smaller than me? Am I keeping my piece of the total business? Is this month better than same month last year? Who considers me a competitor? What is my demographic information? How to find zip code for any area? Member: How do I .... Change my Username or password Get my forgotton password or username Change my personal or business information Change my competitors Change my zip codes How do I print.. A graph A list Graphs and Lists How do I change between lists, line and bar graphs? How do I manipulate 3-d graphs? How do I change graph size? What is a normalized graph? Why do some graphs have axis values on both sides? Graph Tour Pricing and Payment How much does it cost? What are payment options and what are steps Can I get a refund if I drop LSB? Polls Can I submit a a Polling Question? How do I vote? How do I view results? Forums/Discussion Forum Stuff General Information How large is the database behind LSB Where does demographic data come from? Where does the sales data come from? How often is sales data data updated Who do I do if my data doesn't look right?